This Privacy Policy describes how the sole proprietorship Ilias I. Settas, operating under the trade name Setin Designs (Iera Odos 294, 122 43 Aigaleo, Attica, Greece, VAT ID EL049460039, Tax Authority: KEFODE Attikis, email: info@hostedomains.com), processes personal data of clients and users of the HosteDomains platform. HosteDomains is the platform through which we provide web hosting, domain registration, email, and related services. This policy applies to every user of the HosteDomains services.

  1. 1. Data Controller

The Data Controller is Setin Designs – Ilias I. Settas. For any matter concerning this policy or for exercising your rights, please contact us at info@hostedomains.com.

  1. 2. Data We Collect

We may collect:
  • Registration and order details (name, billing information, email, phone).
  • Hosting service data (domain names, DNS records, IP addresses, access logs, email account data).
  • Technical information when visiting our website (IP address, browser, operating system, cookies).
  • Communication data via ticketing system or email.
We do not collect or process sensitive categories of personal data.

  1. 3. Purpose of Processing

Your personal data is used exclusively for:
  • Executing the contract (hosting, domain registration, technical support).
  • Issuing invoices and complying with tax/legal obligations.
  • Providing technical support and communicating about your services or renewals.
  • Securing systems (logs, malware scans, detection of malicious activity).
  • Statistical analysis and service improvement using analytics and tracking tools.

  1. 4. Legal Basis

Processing is based on:
  • Performance of a contract.
  • Compliance with legal obligations.
  • Legitimate interests (system security, abuse prevention).
  • Consent, where required (e.g., marketing cookies).

  1. 5. Cookies & Tracking

HosteDomains uses cookies and similar technologies:
  • Functional cookies (sessions, login, order cart).
  • Google Analytics for anonymous statistical reporting.
  • Google Tag Manager and Meta Pixel for tracking, remarketing, and performance measurement. Marketing cookies are activated only with your consent via the cookie banner (in compliance with Consent Mode v2).

  1. 6. Data Sharing with Third Parties

Your data may be shared only with:
  • Domain registrars (e.g., Netim, eNom) for registration/management.
  • Datacenter providers and email security providers.
  • Payment gateways (e.g., PayPal, Stripe).
  • Public authorities, when required by law.
We do not sell or rent personal data to third parties for marketing purposes.

  1. 7. Data Subject Rights

Under GDPR, you have the right to:
  • Access your data.
  • Rectify or erase data.
  • Restrict or object to processing.
  • Data portability.
  • Withdraw consent (where applicable).
Requests can be submitted via info@hostedomains.com.

  1. 8. Data Security

We implement technical and organizational measures (SSL/TLS, firewall, Imunify malware scans, restricted access). If malicious content is detected and not removed after notification, the account may be placed in Suspended status for security reasons.

  1. 9. Data Retention

Your data is retained:
  • For as long as necessary to provide services.
  • In accordance with tax and legal obligations.
  • For documentation and security for a reasonable period. After that, data is deleted or anonymized.

  1. 10. Changes to this Policy

This Privacy Policy may be updated from time to time. Changes take effect upon publication on our website. In the case of significant changes, you will be notified by email or client area notice.

  1. 11. Contact

For any questions regarding this Privacy Policy, please contact: info@hostedomains.com